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About Us

 

Safeguarding the optimum productivity of your fleet is our main objective which we aim for daily. In order to deliver this; Kalmar West Africa has arranged its service network in such a way that assistance can be provided rapidly anywhere in West Africa.

 

Kalmar West Africa has a dedicated team of Service specialists available to assist our customers with service or warranty issues should they arise. This could be something as simple as a telephone call or an issue that requires a visit to the customers in order to analyse the situation locally. Furthermore they continuously monitor the quality of the products supplied in order to maximize equipment utilization.

 

Kalmar West Africa, working alongside their manufacturing principles advises and supports each customer in establishing regular maintenance schedules, effective repair procedures, services.  Additionally we offer tailor made maintenance contracts as well as training courses for service engineers and operators.

 

Supported by Extensive Parts Centres in Sweden, France, Finland and The Netherlands, in addition to Kalmar West Africa Offices, servicing parts are available more or less immediately to minimize machine downtime. Our parts are all Genuine manufacturers parts or OEM where applicable.

 

We can also offer our customers, should they need, spares parts for other brands, please contact us with your requirements

 

Engineers that are fully trained on all our brands